- You can return within 48 hours of the product being delivered.
- Accessories, bags, blouses and footwear are non-returnable and non-exchangeable.
- Sarees with stitched blouses are also non-returnable.
- Customized & personalized products are non-returnable.
- For all other products please refer to the product page for specific return terms.
- Products must be in original condition and include all labels & tags intact.
- Petticoat charges are non refundable.
- Returns should only be for items that are damaged/defective or are entirely different than to the one which is shown online.
- Returns are subject to approvals.
How do I return the product?
- You can reach out to us on our WhatsApp number +91 9588276573 or you can email us on surbhiscouture@gmail.com.
Who pays for shipping and what are the return charges?
- Shipping & returns if any is free within India.
Are there any duties and taxes?
- For customers within India, all prices specified on the website are inclusive of GST.
When will I get my refund?
- You will get your refund in 7 to 10 days.
Please Note: Once the product has been picked up, it takes 5-7 working days for the product to reach our warehouse which then goes under Quality Check to ensure it is in original condition with all labels & tags intact. As soon as this process is completed, the refund will be initiated in your account within 48 hours.